In 1994, he was elected Chairman of the Florida Association of Public Information Officers and assisted in establishing the Public Information Officer Deployment Team for the State of Florida Emergency Management Division and supervised this team for five years.  In 1997, he was awarded the State of Florida Governor's Commendation Award for his State PIO deployment assignments.  In 1998, Governor Jeb Bush and the Florida Fire Chiefs Association awarded him the State of Florida Public Information Officer of the Year.

To date, Dale has conducted over 1600 origin and cause fire and explosion investigations in Florida.  In 2000, he co-founded the Lee County Fire-Arson Task Force to help combat the crime of arson and served as Task Force Commander for 17 years.  In 2001, he was awarded the State of Florida Fire Investigator of the Year and in 2013 and 2020 his fellow fire investigators named him Fire Investigator of the Year for Lee County.  He served on the Board of the Florida Forestry Arson Alert Association for seven years to assist in the prevention of wildland arson.

Dale conducts training workshops and course on leadership, effective communications, promotional assessments, fire and explosion investigations, youth fire-setting, and the Art of Reading Body Language.  He is a professional speaker and coach on leadership and serves as a lecturer at conferences.

Fire Service Experience:  31 years       Position:  Instructor / Consultant

Doug Underwood

"I want to take a moment to thank Dale Reisen and his staff for instructing the Fire Inspector Series at Martin County Fire Rescue.  Our personnel not only benefitted from the quality education, but were able to expand their skills in leadership.  Dale, we appreciate your dedication to the fire service and will continue to call upon your expertise for these courses.  Thanks again."

                      Shawn Lisowy, Bureau Chief of Training and Safety, Martin County Fire Rescue

"Reisen Safety Training and Staff Development provide quality public safety courses, which are taught by seasoned professionals who work in the field.  The level of training provided, with the sharing of real-life experiences and case studies, produces students who complete the courses with knowledge and skills to perform their associated job duties.  Utilizing instructors who work in the field is invaluable because they are aware of the skills and knowledge needed to deliver the course content in such a way that they always impact the students.  They have become our new vendor in educational and consulting services."

                      Cheryl Edwards, MPH, CPM, Fire Marshal, Lakeland Fire Department

Fire Service Experience:  46 years       Position:  Instructor / Consultant

Dale retired from the fire and EMS service in December 2020 after dedicating 37 years to the citizens of the State of Florida.       He retired as a Shift Commander, at the rank of Battalion Chief in operations and he supervised the fire investigative unit for Estero Fire Rescue in Fort Myers.  He is currently the President and CEO for Reisen Safety Training and Staff Development, a safety and training consulting company and is the Operating Manager for Reisen Fire Consultants, a fire investigative and consulting firm.

Scott  Adema

Fire Service Experience:  23 years       Position:  Instructor / Consultant

Mark retired from Bonita Springs Fire Department in 2007 where he served as Fire Marshal.  He currently serves as the Fire Chaplain for Estero Fire Rescue, South Trail Fire Rescue, San Carlos Park Fire Rescue, Lehigh Acres Fire Rescue and Sanibel Fire Rescue in Southwest, Florida.  Mark is a fire peer member of the CISM Team of SW Florida.

​Mark started his fire service career as a paid-on-call firefighter in Batavia, Illinois (35 miles East of Chicago).   In 1980, he moved to Florida to join the Tice Fire Department, and in 1983 he became a Fire Inspector for Lee County.  While working for Lee County Government, he became proficient in the Florida Building Code and became certified as a Building Official, Building Plans Examiner and Building Inspector and held the position of Chief Plans Examiner.

In 1997, he accepted the position of Fire Plans Examiner with Bonita Springs Fire Rescue and advanced to the position of Fire Marshal.  While he was the Fire Marshal of BSFR, he served as the SW Director of the Florida Fire Marshals' and Inspectors' Association.  He is currently certified as a Florida Firefighter, Fire Inspector, and Fire Instructor.  He holds a Bachelors' Degree in Christian Education from Trinity Bible College in Indiana and a B.A. Degree in Leadership from Bellevue University in Nebraska.

Mark is an instructor for the Federation of Fire Chaplains and is President and Executive Director of the non-profit FD Chaplain Services, Inc. and he serves as President of the Pink Heals SW Florida Chapter.  Following his deployment to the high-rise condo building collapse in Surfside, Florida, Mark was appointed as the SW Florida Region Fire Chaplain through the Florida Firefighter Safety and Health Collaborative.  In 2020, he authored a article for Fire Engineering magazine and coined the terms "Imminent Stress" and "Stress Tetrahedron."

Matthew Scott

"I recently completed the course Youth Firesetter Intervention Specialist, Level I and Youth Firesetter Program Manager, Level II sponsored by Event Managers, LLC.  The class was taught by Dale I Reisen with Reisen Safety Training and Staff Development.  This was the first time I had Mr. Reisen as a fire instructor and I highly recommend taking courses from him.  His teaching style is engaging, educating and entertaining.  I left the class excited to take what I learned and implement into my community.  Thank you for re-energizing me to educate the community I live in."

                      Kerri Lubeski, Life Safety Specialist, Titusville Fire Department

Fire Service Experience:  37 years       Position:  President / CEO

Mark  Goodman

Fire Service Experience:  16 years       Position:  Instructor / Consultant

Dale I. Reisen

Susan Lindenmuth




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About Us

Fire Service Experience:  22 years       Position:  Instructor / Consultant

testimonials from our clients

Matt has been associated with fire and emergency medical services since 1989.  He spent his entire career with the Sanibel Fire Rescue District.  Starting as a volunteer firefighter in 1989, he moved through the ranks from firefighter to Captain, to Assistant Chief, to finally Fire Chief in 2016.  He retired from Sanibel in 2020 but remains involved in the training of firefighters and a consultant to fire departments.  

He holds a Bachelors' Degree in Public Administration from Barry University and is a Certified District Manager through the Florida Association of Special Districts.   He is Florida State certified as a Fire Instructor, Fire Officer, Fire Inspector, and Florida Safety Officer.  He has acquired several NIMS ICS All Hazard certifications including Incident Commander, Operations Section Chief, Safety Officer, and Planning Section Chief.  During his career, he became a member of the Lee County Incident Management Team, holding the positions of Safety Officer, Operations Chief and Incident Commander.  For eight years he served as Vice President of the Lee County Fire Chiefs' Association.

Since his retirement, he enjoys educating new career bound firefighters at the local fire academy and spending time with his grandchildren along with working in his wood shop.

Susan has been in the fire and emergency medical services business since 2004.  She currently holds the position of Director of Public Affairs for Estero Fire Rescue in Southwest, Florida.  She holds a Bachelors' Degree in Professional Administration and a Masters' Degree in Emergency Services Management.  She is a Certified District Manager and is a graduate of the Emergency Management Institute and is recognized as a FEMA Master Public Information Officer.

Susan is a Florida certified firefighter and EMT and is a volunteer firefighter for Bayshore Fire Rescue in Southwest, Florida.  She is a certified fire instructor and is a past member of Florida Task Force Six, Urban Search and Rescue Team as a Technical Search Specialist and Canine Search Specialist.  She is a member of the Florida PIO State-wide Deployment Team, under Emergency Management, Operation Division and a member of Florida All Hazards Incident Management Team.

In 2016, the Florida Fire Chiefs Association and Florida's Governor awarded her the Public Information Officer of the Year for Florida.  She is a member of the National Information Officers Association, Florida Fire Chiefs Association, and the Florida Association of Special Districts.  Susan is a member of the FDIC Pipe and Drum Massed Band, a fire and police pipe and drum band.

Doug has been in the fire and emergency medical services business since 2000.  He currently is the Fire Chief for Bayshore Fire Protection and Rescue District in North Fort Myers, Florida.  He holds a Bachelor's Degree in public administration from Barry University.    He is a graduate of the Emergency Services Leadership Institute under the Florida Fire Chiefs' Association.

Doug holds a State of Florida firefighter certification, Florida EMT license, Fire Service Instructor III, Fire Investigator and Fire Inspector certificates.  He is a member of the Lee County Fire-Arson Task Force since 2008 and is currently the Task Force Commander since 2020.  He was named Fire Investigator of the Year by the Task Force in 2016 and is a member of the Lee County Fire Chiefs Association along with being a member of the Florida Fire Chiefs' Association.

​Since 2004, Doug has been a licensed plumbing contractor in the State of Florida and is currently the co-owner of Plumbing Solutions of SWFL and is very active in the building industry.

Scott started his career in the fire and life safety field in 2001 with Matlacha/Pine Island Fire Department in Lee County, Florida.  He currently holds the position of Captain in operations.  He graduated from St. Petersburg College in 2017 with a Bachelors' Degree in Public Administration and is Florida certified as a Fire Officer, Fire Inspector and Fire Instructor.

Scott was appointed as the Director of the Matlacha/Pine Island Fire Department volunteers and provides a Firefighter I minimum standards course to them.  In 2005, he was appointed to oversee the training and operations of the department's emergency marine vessels.  He is a member of the Florida Fire Chiefs' Association.  Scott isa third generation auto racing competitor and has completed in numerous racing divisions from go-karts to winged sprint cars.  Along with being a current driver in the racing series, he has been a safety trainer and consultant for racetracks and has consulted on safer chassis designs for drivers.

  • Why is Public Relations so Important in the Fire Service.
  • Improving Your Leadership Skills.
  • Secrets Behind the Flames, Filicide by Fire.
  • Customer Service, It's Not a Department Name.
  • You Have Extra Baggage, But You're Not at the Airport.
  • Command the Room, Improve Your Public Speaking Skills.
  • Firefighting, Going Home is the Number One Priority.

  • The Art of Reading Body Language.
  • ​It's Your Turn, Control Your Future.
  • ​Implementing a Fire-Arson Task Force.
  • Why Do We Fail at Communications?
  • Get the Most Out of Your Team - Team Building.
  • ​Why Do We Need to Conduct a Line-of-Duty Death Investigation.

Dale I. Reisen has been a professional keynote speaker at conferences, seminars and special events since 1995.  He has delivered hundreds of educational and motivational speeches and topics across the United States.  He employs the three E method into his presentations and public speaking events, which is . . . 

                                                    EDUCATING,  ENGAGING,  AND ENTERTAINING.

Contact Mr. Reisen to book at your next conference or seminar, here is a list of topics he has presented at conferences.